This is almost a corollary of SMART objectives. Making a request or giving an instruction without such details will only sometimes yield the outcome you want - and then only by pure chance.
Footnote: Is "SMART" widely used or am I guilty of jargon?
SMART = Make requests, instructions and objectives Specific, Measurable, Achievable, Relevant and Time-bound if you want the recipient to know what's expected of them.
Great note! SMART is generally understood in my experience, at least. I’ve mainly heard it in relation to goal-setting during year-end reviews. I really like its application to requests and instructions as well. Thanks!
This is almost a corollary of SMART objectives. Making a request or giving an instruction without such details will only sometimes yield the outcome you want - and then only by pure chance.
Footnote: Is "SMART" widely used or am I guilty of jargon?
SMART = Make requests, instructions and objectives Specific, Measurable, Achievable, Relevant and Time-bound if you want the recipient to know what's expected of them.
Great note! SMART is generally understood in my experience, at least. I’ve mainly heard it in relation to goal-setting during year-end reviews. I really like its application to requests and instructions as well. Thanks!